Security breaches and bug resolution Policy
We at Olive Innovations Ltd take security very seriously, and investigate all reported vulnerabilities. Our customers privacy and security is of the highest importance to us, therefore if you discover a vulnerability within any of our platforms or applications we want to know as soon as possible.
If you find a vulnerability in our platforms we would like to work with you to understand the issue, the scope of the impact so that we can deliver a resolution as soon as possible, therefore we greatly appreciate it if you could follow the following process:
Report the vulnerability by emailing us at email@example.com
In your email include the following information
Once a report has been submitted, we at Olive Innovations will respond to the report within 24 hours to confirm receipt of the report and that we are looking at it, if you do not receive a response within 24 hours please send a follow up email urgently.
We would greatly appreciate that until such time we have confirmed the vulnerability that it is not disclosed publicly.
As soon as we have confirmed a vulnerability we will notify our customers, the timescales for notification are as follows:
Our services are complex, we have made every effort to ensure that our platforms and application are secure, we appreciate that by reporting vulnerabilities to us you are helping us and our users keep systems secure.
We really appreciate this, we are transparent in our security and work, therefore if you report an issue to us and agree we would like to give thanks to you for reporting security vulnerabilities to us and working with us to fix them.
Last Updated 31 December 2017